Benefits
By User Role |
Please click on a tab to view further details about the User Role that interests you.
Please click on a tab to view further details about the User Role that interests you. The modern day Business Analyst faces many challenges:
The entire range from Boardroom to ‘coal face’ workers - who have the hands-on knowledge of what they require and what is achievable - needs to be harnessed to give the company maximum agility, giving better impact to the bottom-line. So how do Process Master’s Products and Solutions help the under-pressure BA?ProcessPad for Business PlannersIn ProcessPad, Business planners can;
ProcessPad for Change Management CoordinatorsFrequently, this person is a trainer. The Change Management Coordinator has the role of instituting change early in any Business Process Management initiative. Business Process Discovery is key to both a training and change management role.The Change Management Coordinator creates the courseware and workshops that will help people learn how to "do" BPM. As a particular process is identified, this person customizes the training around it by using ProcessPad to deliver the step by step knowledge of how the process (any process) works. ProcessPad is a stand-alone package which works out of the box and needs no or little user training. ProcessPad for ConsultantsThis role helps to get projects off the ground by coordinating Business Users as they use ProcessPad to do discovery. Sometimes this may be something that is done by the Consultant hosting discovery sessions with process participants, and assisting with communication challenges across functional areas of the organization. ProcessPad for Cost Managers and AccountantsIn ProcessPad, Cost managers and accountants can;
ProcessPad for DirectorsUse ProcessPad at board level to capture and document processes for;
ProcessPad for IT ManagersIn ProcessPad, IT managers can;
ProcessPad for Operations ControllersIn ProcessPad, Operations controllers can;
ProcessPad for People ManagersIn ProcessPad, People Managers can;
ProcessPad for Process ArchitectsThis person looks at the various processes in the organization and puts together architectures for process as well as a business rules. He or she works to resolve the inevitable differences that crop up between the business process analysts and business units.The job also involves documenting the relationships between processes and drafting the hierarchy of business processes, functional processes, sub-processes and process components. ProcessPad is now the key product for many PA’s as it provides the communication platform between IT and Business Users, as well as holding the process hierarchy relevant to each process. Process Architects may work in either a process engineering group or as part of their IT organization or even the enterprise architecture group. ProcessPad for the Process Knowledge ManagerThis individual is the key individual with jurisdiction over best practices and process discovery. The Process Knowledge Manager frequently maintains the business rule repository, creates process standards and maintains a database of consultants (internal and external) for specific projects.Sometimes the work done in this role consumes an entire team. As an example, one company can use ProcessPad to understand tax laws and other regulations within each country which it operates. Those rules have to be identified and managed within the organization so that when sales people go into a sales opportunity, they had the latest information and could propose their product set appropriately. ProcessPad is uniquely designed to manage this sales challenge across borders and boundries, especially where different ERP (or just versions of one ERP) and BPM engines exist in each domain. ProcessPad for Quality Managers and Auditors In ProcessPad, Quality managers and Auditors can;
ProcessPad for The VisionaryA company needs somebody who has the vision of what it means to be a process-managed organization. The basic point of ProcessPad, for business process discovery, is to capture the intellectual capital of the people who work for the organization. Ultimately, ProcessPad captures the decision points that people make. The visionary is the person or group that recognizes the value of having ProcessPad and can continually rally people around it until it becomes engrained in the way the company works. It's that person's job to ask, "How are we going to continue improving our processes year after year?" Frequently, it's the visionary who jumpstarts the deployment and use of ProcessPad for process discovery. Also they may recognize the value of expanding on smaller Business Process Management efforts within the company. The visionary can come from anywhere. It may be the CIO or president; it may be the CEO or COO or general manager; it may be somebody in strategic planning; or it may be a person or group that represents a hybrid role, such as the head of a "center of excellence." |




