Process Master Ltd

By Solution Type

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ProcessPad for AS-IS Mapping

Using ProcessPad for business process discovery, you are choosing to become a leaner, more efficient and cost effective company.

During "as-is" mapping of processes, it is possible to identify and eliminate approximately 65% of non-value adding-process steps. We know that is a big claim, but it is surprisingly true.

Direct costs are something that can be reduced by over 70%. Especially in relation to back office reoccurring processes.

It is expected to recover ROI on the implementation of ProcessPad within six months – challenge us and we will even guarantee it.

ProcessPad for Budgeting

By using ProcessPad to discover, capture and design an integrated budgeting system companywide, you can standardize processes, improve process times and cut related costs.

Any global company's Excel-based budgeting spreadsheets cause problems. Spreadsheets often go missing. Moreover, the process is time-consuming, taking weeks to complete, with many managers turning in the numbers late. In addition, the process denies budgetmakers insight for the final decision-making process, creating employee dissatisfaction and frustration.

A ProcessPad Budgeting implementation has four major phases:

First, the company maps existing "as-is" process flow charts.
Next, it captures key business logic and knowledge.
Then it identifies strategic and operational objectives.
Finally, it prepares "to be" workflow process models to test in the BPM systems and identify bottlenecks.

Business Process Modeling Notation with ProcessPad

Business Process Modeling Notation (BPMN) is a key standard for ProcessPad. The BPMN graphics make up a complete process modelling notation to form a Business Process Diagram (BPD).

Process Modeling NotationBPMN allows you to work very simply at a high level or in detail for a full "in-depth" analysis, the level of precision in the diagram depending on the result you want to achieve. A simple diagram can also be enhanced later for a more complete analysis of course.

BPM is in fact bringing together the previously separate areas of Process Modeling, Simulation, Workflow, Enterprise Application Integration (EAI), and Business-to-Business (B2B) integration into a single standard. BPMN is a core feature of Business Process Management (BPM).

Why BPMN?

Historically, each vendor provided their own individual notations in their tools and methodologies.

Customer Service and Support with ProcessPad

ProcessPad can also be used in Customer Service and Support solutions.

Embed eLearning deep into your business process

You spend significant time and capital on hiring and training employees. Depending on your business process discovery, that cost can climb to more than 50% of an employees' salary. Delivery of that training and continuous Real Time Learning (RTL) in a dynamic environment has significant impact on the customer experience and their perception of your organization.

ProcessPad is a delivery mechanism that is more than just a single instance of training and testing. Our software captures strategy, tactics, policies and procedures in a digital environment, linking employees to the resources required to complete their tasks. The process methodology embedded in the software means you can clearly articulate the what, why, who and how of doing business that is key to your organization and the way you want to operate.

Effectively manage the entire employee life cycle

Most Human Capital Management (HCM) software and the like focus on supporting and automating HR functions — hiring, planning, bench-marking, etc. Pieces of the puzzle.

ProcessPad lets companies bind all the pieces together using your very own business processes, then turns your processes into a literal interface into your business, so employees can ramp up, work, learn, and grow more efficiently than ever before.

ProcessPad empowers HR to become an internal consultant to the enterprise, making HR a best practices engine that fuels and supports mission critical business operations. Here's how ProcessPad supports the entire employee life cycle;

Onboarding with ease
More time working, less time wasted searching
Better and easier compliance
Greater opportunity for growth
People churn, intellectual property does not

Hotel Optimisation with ProcessPad

Your Hotel chain can deliver new / improved processes and analytics by using ProcessPad to optimize global operations. By collecting your existing processes, and detailing the costs of each step taken in each process, you will be able to;

Establish an optimum price for your rooms, conferences and catering after accounting for all costs
Provide your range of flexible customizable processes on-line to all your revenue managers and hotel owners around the globe
Allow changes in business rules to accommodate factors like natural disasters, terrorist activity or political unrest
Prepare a model of rates you actually charge as a ratio of optimal rates you could charge (increasing the ratio by just 5% would get you optimum returns from your inventory).

ProcessPad software gives Hotels the edge they need to stay cost efficient - and beat the competition. Every Hotel chain can implement ProcessPad and just about an workflow / rules engine to gain process and operational efficiencies. What sets you out as a leader, however, is the way you use ProcessPad for optimizing inventory and taking expense out of operational costs.

Inventory and Supply Chain Management using ProcessPad

ProcessPad will help you streamline inventory processes and help managers target higher sales volumes at lower cost.

By using ProcessPad, your company can;

Generate the business rules for an automated inventory system to check supply re-order level quantities when inventories are running low
Generate an automated purchase order process to place orders on suppliers (even extending the process into their in-house systems)
Generate a process that routes the purchase order automatically to the supplier
Negotiate better contract terms for the supply of materials or services by taking steps out of the process for them to reduce their cost base
You can overcome any problems with supply and demand chains using the process model to create decision points that can re-route shipments
Generate an invoice process from proven best practices to improve cash flows, improving the working capital-to-sales ratio

ProcessPad for Process Management

ProcessPad can be used to plan and monitor the performance of a process.

A rich environment for creating and delivering your programs

Managing New BusinessProcessPad provides a platform for program management (PM). Our solution helps you clearly think through all facets of your program as you create it, allowing you to collaborate with other users in real time. Once designed, we support all aspects of your roll out into a BPM engine, from piloting to monitoring and refining, to wrap up and round tripping.

Collaborative program design in real time

As you make modifications to the program's design, the changes are instantly available to other members of your design team, so they can add, modify and update instantly, no matter where they are. By enforcing consistency of process capture, contributors can come and go, but the impact to the look and feel of the program is transparent...

Test and validate
Monitor program acceptance and compliance
Archive intellectual assets and lessons learnt

ProcessPad Business Process Discovery to drive Sales Force Automation

The phones are ringing off the hook. Customer enquiries are pouring in. You're generating tens of thousands of sales quotes each month. Not the ideal situation if you're an organization with a manual, time-consuming and inefficient quoting process.

This case study profiles one company's efforts to streamline its business process around sales count and order workflow. With 30,000 iterations a month, saving time on that aspect of the operation could have a real impact on customer satisfaction and business efficiency.

In most organisations the sales quotation process is the most inefficient, and the one that is wasting the most money each year.

Even if the entire quotation process takes approximately four to five minutes from start to finish, 30,000 iterations are taking up over 2,000 staff-hours monthly.

ProcessPad for Managing Workers Compensation

In 2002, employers in the USA spent nearly $350 billion on work-related injuries, and employees who got hurt on the job missed over 41 million days of work according to the U.S. Department of Labor report “The Workers Compensation Crisis.”

ProcessPad enables you to build a streamlined business process for managing workers compensation.

ProcessPad can guide you to efficiently automate the flow of documents between the people and systems involved in processing that employee’s claim and return to work. The process may involve many stakeholders and process executors, each performing discreet yet integral elements in the overall process.

In the case of a pre-loss initiative, ProcessPad can also be used to manage activities related to the identification of risk-for-injury factors and the distribution of solutions to supervisors and health and safety implementers to help that employee avoid becoming injured in the first place. For example, one set of business processes might dictate how your company identifies at-risk individuals in its injury prevention program while another process is used to handle risk mitigation.

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